Last modified: 1st December, 2010
Capitalized terms not defined herein shall have the meanings as set forth in terms of service (the "Agreement"). By using the Application or the AGL Services, you consent to the privacy practices described in this Policy.
We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time. You can find the most recent version of this Policy at http://glo.asia/privacy, with the date of last modification noted above. Such modifications shall become effective immediately upon the posting thereof. Therefore, we encourage you to check the date of this Policy whenever you use the Application or access the Site to check if they have been updated. You must review this Policy on a regular basis to keep yourself apprised of any changes. If you do not agree to the revised Policy, your sole recourse is to immediately stop all use of the Application and the Site. Your continued use of the Application or the Site following the posting of modifications will constitute your acceptance of the revised Policy. Should you have any questions regarding the use of the Policy, please contact us at the contact information listed at the end of this Policy. None of our employees or agents have the authority to vary any of our Policies.
1. WHAT KIND OF INFORMATION WE COLLECT
We collect the following types of information below whenever you use the Application.
Personal Information. "Personal Information" is personally identifying information that you transmit or receive when you use the Application, which identifies you, such as names, emails, telephone, birth date, gender, or whatever information you transmit or receive using the Application.
Session and Usage Data. "Session and Usage Data" is collected anonymously and includes, without limitation, all connection and service-related data submitted to us through your use of the Application relating to the connection request, server communication and data sharing, including network measurements, quality of service, date, time and location of the user. Session and Usage Data does not include Personal Information or Content you may provide through using the Application. We use Session and Usage data to improve the functionality and features of the Application. We also may aggregate Session and Usage data as described in Aggregate Information below.
We may also collect personal information if you provide it to us via e-mail or the Site. We may collect information that identifies you personally when you send us comments, questions or suggestions. Also, we automatically receive certain types of information whenever you interact with us or use our Application or our Site. For example, our systems may automatically collect your IP address and the type of browser or operating system you use ("Log Data"). We use Log Data to monitor the use of the AGL Services, and for the technical administration of the AGL Services.
Aggregate Information. "Aggregate Information" is data we collect about a group or category of services or Users from which individual User identities have been removed. In other words, information on how you use the Application may be collected and combined with information about how others use the Application, but no personal information will be included in the resulting data. Aggregate data helps us understand trends in our Users' needs so that we can better consider new features or otherwise tailor the Application. We may share aggregate information about our Users with third parties for various purposes, including to help us better understand and improve our services, and for advertising and marketing purposes.
Security. AGL is very concerned about safeguarding the confidentiality of your Personal Information. We limit access to Personal Information to employees or contractors who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. Please be aware that no security measures that we take to protect your information is perfect or impenetrable.
We are not responsible for third party circumvention of our security measures. You can reduce these risks by using common sense security practices such as refraining from sharing your information with people you don't know and limiting the information that you choose to share using the Application.
2. HOW WE USE YOUR INFORMATION
For our internal business operations. In general, we use Session and Usage Data internally to serve our Users and enable them to take maximum advantage of the Application. We also store Personal Information to improve the functionality of the Application. All information collected is stored in our database and may be archived elsewhere. Access to your Personal Information other than Session and Usage Data will be limited to our employees and contractors.
We may also combine information about you that we have with information we obtain from business partners or other companies. For example, Personal Information may be used to conduct marketing analysis, to create an individual profile and provide personalized services, to provide services or complete transactions you have requested, to anticipate and resolve problems with the Application and the Site, to respond to customer support inquiries, and to create and inform you of new products and services from us that better meet your needs. By requesting a service or clicking on an ad, you give consent for us or our marketing partners to communicate with you at any of the contact points you provide to us for any of the aforementioned purposes.
Merchant's Offers and information collection. Some Merchants offers may requires addition information from you before you download the merchant's offer, by providing the information prior to downloading the offer, you give consent for us to provide the merchants with the information you provided.
We may use information about you for our own internal purposes, such as to estimate our audience size, measure aggregate traffic patterns as well as to understand demographic, customer interest, and other trends among our Users.
We may engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your Personal Information with these third parties, but only to the extent necessary or useful to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
Information about our Users, including Personal Information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Site or the Application, or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which Personal Information would be transferred as one of the business assets of the company.
For marketing purposes. We do not disclose your Personal Information (other than Aggregate Information) to third parties for the third parties' direct marketing purposes, unless you first affirmatively agree to that disclosure.
We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
(i) as may be necessary to perform internal analyses and business functions;
(ii) as part of a business transfer; or
(iii) when required by law or permitted to protect our rights, property, or safety.
If you use the Application or the Site, you consent to our collection of your Session and Usage Data. We may use this information for internal analyses and external marketing purposes as described in this Policy.
For legal enforcement. We may release your Personal Information in the good faith belief that release is appropriate and necessary to comply with legal process or authority (e.g., a lawful subpoena, warrant or court order); to enforce or apply our policies; to initiate, render, bill, and collect for amounts owed to us; to protect our rights, property, or personal safety, our Users, our employees, or the public; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay. This may include sharing information with other companies, lawyers, courts or other government entities.
We may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if we have a good faith belief that the response is required by law. This may include respecting requests from jurisdictions outside of the Singapore where we have a good faith belief that the response is required by law under the local laws in that jurisdiction, apply to Users from that jurisdiction, and are consistent with generally accepted international standards.